
@ July 11, 2019
Sarah P
I’m honestly very very VERY disappointed with this place, it is not because it is a poor memorial, it’s fantastic, but their customer service is ridiculous. On the website they pride themselves on educating the public, they include information and teacher kits, yet when we arrived in a group and realized that they did not take groups. They wouldn’t even allow them to go in four at a time or two at a time. We said we would divide up and go to other locations and wouldn’t linger and they still said absolutely not. I don’t understand why a memorial would refuse people from paying their respects ESPECIALLY when they are abiding by your rules. Terrible customer service. The man said “you are making me tired!” And waved his hand in my face and shewed me away. As a history teacher, and someone whose family was tragically affected by WWII, with military background whose finally in Paris, I couldn’t be more angry and disappointed.